My daughter And that i flew to Barbados for my Close friendâ€s funeral on Jul 23rd. We had a disservice and over the return flight, we had been pressured to attend around an hour or so for the wheelchair. It had been frustrating, and as anyone with cardiac wellbeing, it absolutely was rather scary.
Two months back we been given the horrible information that our 12 12 months aged grandson had been hit by a truck and killed. We needed to get from PA to CA as swiftly as feasible. It was Thankagiving 7 days, the worst week on the yr to travel by Hotwire, we were being able to get reservations the subsequent morning on American, not the airline on which we typically journey.
I’ve been bouncing all around since 9am this early morning from Roatan Honduras to Miami using an unpredicted hold off there with flight from Miami to Charlotte nc initial they mentioned airplane was to hot , then whenever we had been permitted to board they stated that they had far too much gas and had to offload ten,000 lbs immediately after forty five min they determined not to try this , we were being delayed on get off, on our arrival to Charlotte we needed to hurry to gate , my spouse is handicapped as well as the attendant had to operate pushing her to gate to notice that our subsequent flight was delayed 2 one/two hrs .
My spouse And that i would like to praise our flight attendant whose title was Rhonda. It has been many years considering that we are treated so royally by a flight attendant. Right now, most flight attendants “do their task’, but Placing forth no extra work. Rhonda radiated with her really like for her career and her pleasure in American Airways. I suppose she is among your senior flight attendants, by the way she introduced herself. We wish that you should Get hold of Rhonda and praise her for currently being such an extremely remarkable personnel and Remarkable flight attendant.
My issue was a bag which was overweight. 1 woman kept indicating I could only acquire 50 lbs, even when I told her I had been satisfied to pay for overage prices. This other female wasn't as well helpful. However, Nina Kong went definitely away from her way to help me… contacting for facts, searching issues up…she even helped me go the bag to a safe place even though I went by way of it to find out if I could rearrange and pull some pounds out.
I would want to relay an exceptionally inadequate buyer service experience with American Airlines which transpired on Friday, July fifteen, 2016 with my flight from Dallas (DFW) to Washington, D.C. (DCA) And at last to Charleston, WV (CRW), which didn't come about. My flight from DFW was on account of depart at 3:00 p.m. Flight #2553. On account of our gate not remaining out there (One more airplane was caught at our gate from a previous flight) and AA unsuccessful to remove it for maintenance and no other gate becoming assigned to our flight. Roughly 45 minutes right after our scheduled boarding time, a fresh gate was located plus the boarding began. Then just after Everybody boarded Flight #2553, we had been delayed on the bottom due to ground crews not with the ability to speedily and adequately load the aircraft. We eventually departed Dallas about seventy five minutes afterwards than scheduled. The landing in DCA transpired with approximately ten minutes still left for me to board my connecting flight to CRW.
Your deficiency of reaction brought on me to terminate my excursion which I told Every person to at American.. Make sure you convey to me what I do following..
On April 15th, 2013 I obtained a sign in the mail from you and was really upset After i opened the envelope to see the Test written out was roughly 1/4th the amount I'd initially submitted for reimbursement.
I have tried, without achievements to achieve your customer service Office. I misinterpret the flight time in your flight 3530 and want to vary it. I attempted contacting within 5 minutes of booking this flight but have experienced no response. I have not despatched this message before
I am astonished at The shortage of client service at American Airways. I had been a flight attendant for thirty decades and took wonderful pride inside the teaching I received from American. Over a current vacation I viewed a passenger and agent argue about which a person was ruder. There isn't a apparent enforcement of grooming procedures anyplace in the company.
I assumed there being a policy for overweight check here men and women. I used to be up towards the window your complete excursion.I compensated for my seat but because it turned out I really didn’t have a person. Along with the Old Piedmont continue to flying thinking American would do better, disappointed throughout.
I'd some really constructive suggestions to provide them with to stay away from this Sooner or later, but was not able to ascertain connection with them.
Bravo to American Airways for giving the surprise enhance to your workforce. Rather than cowering into the disgruntled passenger on todays La Guardia flight. Because some attendents ended up cheerful and wished him an exceedingly Merry Christmas. Actually ?? It’s about time we took back again our best wishes and grumpy people just remain off the planes and continue to keep their viewpoints to on their own.
Definitely the worst flying expertise I've ever had on a domestic flight! Late stry for no evident reason and took 40 mins for getting to terminal. Then another forty to obtain baggage. Horrible.